Terms of Use
Terms of Use for the ICRI platform. By accessing this website or using the platform, you agree to these terms.
The Indigenous Commercial Readiness Index (ICRI™) platform is operated by Regional Advantage Group Pty Ltd, ABN 52 695 328 780.
By accessing this website or using the ICRI platform, you agree to these Terms of Use. If you do not agree, you must cease using the website and platform immediately.
Regional Advantage Group Pty Ltd may update these Terms of Use from time to time. Any updated terms take effect from the date they are published on the website.
About the Platform
ICRI™ (Indigenous Commercial Readiness Index) is a software-as-a-service platform that assesses and benchmarks supplier capability for participation in corporate and government supply chains.
The platform assesses supplier readiness and provides structured, evidence-backed outputs that support procurement and participation decisions.
This enables procurement teams to better understand supplier capability and risk, while helping suppliers identify the improvements required to become procurement-ready and participate more effectively in large supply chains.
Account Types
ICRI provides three primary account types:
- Corporate Accounts are used by procurement teams and organisations to assess supplier capability, view readiness scores, and monitor procurement alignment.
- Supplier Accounts are used by businesses completing the ICRI readiness assessment to identify capability gaps and improve procurement readiness.
- Administrator Accounts are used by platform administrators to manage users, assessments, and system settings.
Account features, access levels, and service inclusions may change from time to time and may be subject to additional terms where applicable.
Acceptable Use
You must use the website and platform lawfully and must not:
- tamper with, reverse-engineer, or attempt to compromise the platform or its infrastructure
- disrupt access, availability, or security of the platform
- use the platform for any unlawful, misleading, fraudulent, or harmful purpose
- misrepresent your identity or falsely imply sponsorship, endorsement, or affiliation
- upload or submit inaccurate, misleading, or unlawful information
- attempt to access restricted parts of the platform other than through approved interfaces
Regional Advantage Group Pty Ltd may suspend, restrict, or terminate access where it reasonably believes a user has breached these Terms.
Subscription and Access
Access to some ICRI services may require a paid subscription or separate software licensing arrangement.
It is your responsibility to ensure that any selected subscription or service is suitable for your requirements.
Regional Advantage Group Pty Ltd may vary subscription fees or service inclusions from time to time. Any changes will apply from the commencement of a new subscription period unless otherwise agreed.
Information Accuracy
You are responsible for ensuring that all information submitted through the ICRI platform is accurate, complete, and up to date.
Regional Advantage Group Pty Ltd does not verify all user-submitted information and is not responsible for errors, omissions, or inaccuracies in information provided by users.
No Procurement Guarantee
Participation in the ICRI platform does not guarantee procurement opportunities, contract awards, supplier engagement, or commercial outcomes.
The platform provides benchmarking, readiness assessment, and capability development tools only.
Intellectual Property
ICRI™, the Indigenous Commercial Readiness Index, the assessment methodology, scoring framework, benchmarking model, and associated materials are the intellectual property of Regional Advantage Group Pty Ltd.
ICRI™ is a trademark of Regional Advantage Group Pty Ltd.
Users may access the platform for assessment, benchmarking, and internal business purposes only. You must not reproduce, copy, adapt, republish, commercialise, or otherwise exploit the ICRI methodology, scoring model, or associated materials without prior written permission from Regional Advantage Group Pty Ltd.
All rights, title, and interest in the website, platform, and related materials remain with Regional Advantage Group Pty Ltd unless otherwise stated.
Privacy and Data Use
Use of the website and platform is also subject to the Privacy Policy.
Regional Advantage Group Pty Ltd may collect, store, and process personal, organisational, and assessment-related data in order to operate the platform, administer accounts, provide readiness assessments, generate benchmarking outputs, and support capability development services.
Data submitted to the platform may be aggregated and anonymised for benchmarking and reporting purposes. Individual organisation data will not be disclosed without consent unless required by law.
Payments
Where payment is required, it must be made using approved payment methods made available by Regional Advantage Group Pty Ltd.
Regional Advantage Group Pty Ltd is not responsible for any losses or issues arising from third-party payment providers.
If a payment is declined, reversed, or unpaid, you remain liable for any outstanding amounts and any associated costs or charges.
Refunds
Refunds are provided in accordance with the Australian Consumer Law.
Unless otherwise required by law, Regional Advantage Group Pty Ltd will only provide a refund where it is unable to continue providing the relevant service or where it determines, in its discretion, that a refund is reasonable in the circumstances.
Any refund, where approved, will generally be limited to the unused portion of the applicable subscription or service fee.
Disclaimer
The platform and website are provided on an "as is" and "as available" basis.
To the maximum extent permitted by law, Regional Advantage Group Pty Ltd excludes all warranties, representations, and guarantees not expressly stated in these Terms.
Regional Advantage Group Pty Ltd does not warrant that the platform will be uninterrupted, error-free, secure, or free from harmful components, or that outputs generated by the platform will be suitable for every procurement or business decision.
Limitation of Liability
To the maximum extent permitted by law, Regional Advantage Group Pty Ltd is not liable for any indirect, incidental, special, or consequential loss, including loss of profit, opportunity, goodwill, reputation, or business advantage arising from the use of, or inability to use, the platform or website.
Regional Advantage Group Pty Ltd's total liability arising out of or in connection with the platform or these Terms is limited to the amount paid by the user for the relevant service in the preceding 12 months, or, if no amount has been paid, the resupply of the relevant services.
Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.
Termination
You may terminate your use of the platform by closing your account, discontinuing use of the services, and providing Regional Advantage Group Pty Ltd with 30 days' notice of your intention to terminate, where ongoing services or subscriptions apply.
Regional Advantage Group Pty Ltd may suspend or terminate your access immediately if:
- you breach these Terms
- you fail to pay applicable fees
- continued provision of the service is no longer commercially viable
- it is required to do so by law
Termination does not affect any accrued rights or obligations of either party.
Indemnity
You agree to indemnify Regional Advantage Group Pty Ltd, its officers, employees, agents, and related parties against any loss, claim, liability, cost, or expense arising out of:
- your misuse of the platform
- your breach of these Terms
- any inaccurate, misleading, or unlawful content or information submitted by you
Dispute Resolution
If a dispute arises in connection with these Terms, the parties must first attempt to resolve the dispute in good faith.
If the dispute is not resolved within 28 days, the parties must agree on a mediator or request that a mediator be appointed by the Resolution Institute.
The parties will share equally in the mediator's fees and the cost of the mediation venue, and each party will bear its own legal and internal costs.
The mediation will be held in Sydney, New South Wales, unless otherwise agreed.
If the dispute is not resolved within two months after the mediation commences, either party may request that the mediator terminate the mediation.
Governing Law
These Terms are governed by the laws of New South Wales, Australia.
Any dispute arising in connection with these Terms or the platform is subject to the exclusive jurisdiction of the courts of New South Wales.
Contact
Regional Advantage Group Pty Ltd
ABN 52 695 328 780
Telephone: 02 9127 9844